Digitization promotes green transition
KIBO Sikring plan, install and maintain big and small solutions for mechanical security, electronic surveillance and mobile security. With green business development in mind, the company wanted to reduce their environmental impact through new digital advancements which could limit transport to the customers during the sales phase. design concern designed and developed a product configurator service with the company’s B2B customers which limits transportation time and their enviromental impact.
Better customer satisfaction
Savings through reduced transportation
Reduced environmental impact
“I came into contact with Lone from design concern through SMV Digital’s list of consultants. I quickly felt that design concern understood our business and the problem that lay ahead of us in terms of getting a greener mindset. design concern were excellent at challenging our thoughts and ideas and have worked as a great partner for the project. They were also quick to get an understanding of our field and how we could create value for our customers.”
Jakob Traberg-Tolboe, IT manager
About the project.
As a first step in building KIBO Sikring green agenda, design concern designed and built a user-friendly product configurator that guides the customer through simple, intuitive steps towards a well-suited security solution that fits their needs. The configurator is built so that products and solutions are filtered through customer types which prevents the customer in drowning in too many options.
The configurator also makes it easy for customers to get clearance about their security needs which then makes it easy to send a request to KIBO Sikring.
Throughout the configurator, the customers are asked a series of clarifying questions which means that KIBO Sikring sells easily and quickly can make contact to make a concrete, tailor-made offer as well as avoid long trips on the road. The solution benefit the company, the customers and the environment.
As an extra service, KIBO Sikring now offers 24-hour service – for even greater customer satisfaction.
The first step in reducing their CO2 emissions have been taken through digitalization.